Training Solutions

Hospitality Training That Keeps Your Operation Running

SWC Training partners with hospitality businesses across Australia, from independent restaurants and mining villages to large franchises, event venues, and catering companies. We understand the operational realities of hospitality: tight margins, unpredictable customer demand, high staff turnover, and the challenge of training during peak service periods.

Our hospitality training programs are built around kitchen and venue schedules, not academic calendars. Whether you are running a busy restaurant with split shifts, a village with 24-hour operations, or a function center with weekend-heavy demand, we deliver training that develops your team’s capability without compromising service delivery or customer experience.

We handle the complexity so you can focus on your venue

Across the hospitality industry, traineeships are a proven way to upskill new employees, build job-ready capability from day one and improve retention. SWC Training supports venues to use traineeships as part of a structured onboarding and workforce development approach, ensuring new staff are trained, supported and productive while meeting all training and funding requirements.

Hospitality traineeships involve significant administrative and compliance obligations, including training plans, competency tracking, employer reviews and government reporting. For busy venue operators, this complexity can be a barrier. SWC Training removes that burden by managing the process end to end, allowing you to focus on running your venue.

Comprehensive Hospitality Training Solutions

Structured onboarding support

We help integrate traineeships into your onboarding process, ensuring new employees are supported from commencement. Training is aligned to their role, venue expectations and service standards, building confidence, capability and consistency from the outset.

Training plan management

Individualised training plans are developed around your operational patterns, shift structures and peak service periods. Progress is monitored throughout the traineeship, with clear timelines and regular updates.

Competency tracking

We manage all competency assessments and documentation, providing clear visibility of skill development and outstanding requirements so you always know where trainees are in their journey.

Employer engagement

Regular check-ins with venue managers and trainees ensure any issues are identified early, training remains on track and the experience is positive for both parties.

Funding administration

SWC handles all government funding paperwork, subsidy claims and compliance reporting, ensuring you access eligible funding without administrative hassle

Workplace-first delivery

Training is delivered in a way that complements your operations, not disrupts them. We schedule training around service demands, busy seasons and staffing constraints so learning fits naturally into the workplace.

Cost Effective Solutions for Hospitality Training

Hospitality traineeships provide a cost-effective way to train new and existing staff while maintaining service delivery. Through access to government funding and structured, workplace-based delivery, organisations can build capability without the expense of off site training or lost productivity.

SWC Training supports venues to maximise available funding, reduce administrative overheads and deliver training efficiently in the workplace. This approach helps control training costs, supports staff retention and ensures skills development delivers real operational value.

Build a stable hospitality team

Reduce turnover, improve service consistency, and develop the qualified chefs and managers your venue needs without operational disruption or breaking the bank.