HLT47515
Certificate IV in Operating Theatre Technical Support
Develop specialised skills in surgical theatre preparation, sterile technique, equipment management, and procedural support for advanced operating theatre technical and coordination roles.
This qualification develops advanced skills for individuals providing technical and procedural support within operating theatres and perioperative environments. Learners gain the knowledge and practical capability to prepare and maintain operating theatre environments, support surgical teams, manage equipment and instrumentation, and apply strict infection prevention and safety protocols. Training supports safe, efficient theatre operations and high-quality patient care outcomes within complex hospital settings.
Who This Course Is For
- Operating Theatre Assistants or Technicians seeking to progress into senior roles
- Staff working in operating theatres, perioperative services or procedure suites
- Individuals supporting surgeons, nurses and anaesthetic teams during procedures
- Workers responsible for theatre preparation, equipment management and workflow coordination
- Learners wanting a nationally recognised qualification in operating theatre technical support
This Qualification Builds the Capability to
- Prepare and maintain operating theatres, equipment and environments for surgical procedures
- Apply advanced infection prevention, aseptic technique and contamination control practices
- Support surgical and anaesthetic teams before, during and after procedures
- Manage instruments, consumables and equipment safely and efficiently
- Communicate effectively within multidisciplinary teams and follow clinical instructions and protocols
- Maintain documentation, WHS compliance and professional practice standards in theatre settings
Course Snapshot
Qualification
Certificate IV in Operating Theatre Technical Support
Duration
12-24 Months
Funding
State funding available in Regional VIC
This qualification comprises 15 units of competency, including 10 core units and 5 elective units (selected from options below), aligned to workplace requirements and industry standards across operating theatre and perioperative environments.
Core Units
Elective Units
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this qualification via our workplace based model or as a Traineeship, you will need to be employed in work relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 12-24 months, delivered flexibly via our workplace-based training model with self-paced learning, primarily on the job.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 4-6 weeks
- Self-directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self-paced and competency-based, with most learners completing in 12-24 months. Ongoing enrolments available.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools are aligned to relevant training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the HLT47515 Certificate IV in Operating Theatre Technical Support qualification.
Skills First (VIC – Regional Only)
Eligible learners and employers in Regional Victoria may be able to access government subsidised training through the VIC Skills First program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price ListReady to Upskill Your Team?
Contact us today and we’ll tailor a training solution to suit your organisation’s needs.
HLT47015
Certificate IV in Sterilisation Services
Advance your sterilisation career with quality assurance, workflow coordination, compliance management, and advanced reprocessing techniques for senior roles in hospital sterile processing departments.
This qualification develops advanced skills for individuals working in sterilisation and reprocessing services within hospitals and health care facilities. Learners build the knowledge and practical capability to coordinate and oversee sterilisation processes, ensure compliance with infection prevention standards, and support the safe use of reusable medical devices. Training focuses on quality assurance, workflow coordination, leadership, and advanced technical sterilisation practices to support safe patient care outcomes in complex health environments.
Who This Course Is For
- Sterilisation Technicians seeking to progress into senior or supervisory roles
- Staff working in hospital Sterile Processing Departments (SPD/CSSD)
- Individuals responsible for quality, compliance, or coordination of sterilisation services
- Workers supporting surgical, clinical, and procedural areas through reprocessing services
- Learners wanting a nationally recognised qualification in advanced sterilisation practice
This Qualification Builds the Capability to
- Coordinate and monitor sterilisation and reprocessing workflows in line with industry standards
- Apply advanced knowledge of infection prevention, microbiology, and contamination control
- Inspect, assemble, package, sterilise, and release reusable medical devices safely
- Implement quality systems, documentation, and compliance processes within sterilisation services
- Communicate effectively with clinical teams and support continuous improvement and safe work practices
Course Snapshot
Qualification
Certificate IV in Sterilisation Services
Duration
12-24 Months
Funding
State funding available in Regional VIC
This qualification comprises 15 units of competency, including 11 core units and 4 elective units, selected to align with workplace requirements and best practice across hospital and health service sterilisation environments.
Core Units
Elective Units
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this qualification via our workplace based model or as a Traineeship, you will need to be employed in work relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 12-24 months, delivered flexibly via our workplace-based training model with self-paced learning, primarily on the job.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 4-6 weeks
- Self-directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self-paced and competency-based, with most learners completing in 12-24 months. Ongoing enrolments available.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools are aligned to relevant training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the HLT47015 Certificate IV in Sterilisation Services qualification.
Skills First (VIC – Regional Only)
Eligible learners and employers in Regional Victoria may be able to access government subsidised training through the VIC Skills First program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price ListReady to Upskill Your Team?
Contact us today and we’ll tailor a training solution to suit your organisation’s needs.
CPP40421
Certificate IV in Cleaning
Build leadership and technical expertise to supervise cleaning teams, manage operations, coordinate safety and quality standards, and deliver specialist cleaning services.
This qualification prepares learners for leadership, coordination and specialist roles in the cleaning industry. It reflects the responsibilities of personnel who manage wide ranging cleaning operations or deliver high level technical cleaning and restoration services. Learners build skills in supervising staff, planning and monitoring work, managing safety and quality, and supporting customer relationships across cleaning management or specialty cleaning contexts.
Who This Course Is For
- Individuals who supervise or coordinate cleaning teams and operations
- Staff responsible for scheduling, quality checks, quotations or client liaison in cleaning services
- People wanting to progress into coordinator, management or specialist cleaning roles
- Personnel providing customer support in complex or high risk cleaning environments
- Learners seeking to develop advanced operational or technical cleaning capabilities
This Qualification Builds the Capability to
- Organise, monitor and lead cleaning tasks, resources and team performance
- Implement WHS, hazard identification, risk control and infection prevention procedures
- Train, supervise and support cleaning staff while building effective workplace relationships
- Manage client relationships, customer service and continuous improvement in cleaning services
- Prepare documentation, quotations and simple written communications to support operations
Course Snapshot
Qualification
Certificate IV in Cleaning
Duration
12-24 Months
Funding
State funding available in NSW
This qualification comprises 14 units of competency, including 4 core units and 10 elective units, selected to align with workplace requirements and industry standards for individuals specialising in either Cleaning Management or Specialty Cleaning.
Core Units
Elective Units
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this qualification via our workplace based model or as a Traineeship, you will need to be employed in work relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 12-24 months, delivered flexibly via our workplace-based training model with self paced learning, primarily on the job.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace-specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 4-6 weeks
- Self directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self paced and competency based, with most learners completing in 12-24 months. Ongoing enrolments available.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools meet training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the CPP40421 Certificate IV in Cleaning qualification.
Smart and Skilled Funding (NSW)
Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price ListReady to Upskill Your Team?
Contact us today and we’ll tailor a training solution to suit your organisation’s needs.
BSB40520
Certificate IV in Leadership and Management
Develop core leadership skills to coordinate teams, manage workloads, communicate effectively, and support workplace performance in supervisory and emerging management roles.
This qualification prepares emerging leaders and supervisors to coordinate teams, support performance and contribute to operational outcomes. Learners develop leadership, communication, planning and risk management capabilities while taking responsibility for their own work and that of others. Training supports individuals to build effective team environments and respond to predictable and unpredictable workplace challenges.
Who This Course Is For
- Individuals working in roles with team coordination or supervisory responsibilities
- Staff transitioning into leadership or first line management positions
- People wanting to build confidence in leading people and managing workloads
- Learners seeking core skills in communication, planning and team development
- Those needing a nationally recognised qualification to support leadership career progression
This Qualification Builds the Capability to
- Demonstrate leadership in the workplace and lead effective workplace relationships
- Coordinate operational plans, business resources and team outputs
- Apply communication strategies to present information and support diverse teams
- Implement and monitor WHS policies, procedures and programs
- Apply risk management and develop personal work priorities to support team success
Course Snapshot
Qualification
Certificate IV in Leadership and Management
Duration
12-24 Months
Funding
State funding available in NSW
This qualification comprises 12 units of competency, including 5 core units and 7 elective units, selected to align with workplace requirements and industry standards for individuals who are working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
Core Units
Elective Units
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this qualification via our workplace based model or as a Traineeship, you will need to be employed in work relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 12-24 months, delivered flexibly via our workplace based training model with self paced learning, primarily on the job.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 4-6 weeks
- Self-directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self paced and competency based, with most learners completing in 12-24 months.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools meet training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the BSB40520 Certificate IV in Leadership and Management qualification.
Smart and Skilled Funding (NSW)
Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price ListReady to Upskill Your Team?
Contact us today and we’ll tailor a training solution to suit your organisation’s needs.
BSB40120
Certificate IV in Business
Build advanced business skills in administration, customer service, process improvement, and team coordination for supervisory and specialist roles across diverse business environments.
This qualification builds the skills required for people who take responsibility for their own work and provide guidance to others in business environments. Learners develop capabilities in critical thinking, coordination, customer service, communication and digital collaboration. Training supports individuals to analyse information, improve processes and support business operations at a more advanced, supervisory or specialist level.
Who This Course Is For
- People working in business administration or operational roles
- Staff who provide guidance or support to others within a team
- Individuals wanting to deepen technical, customer service and coordination skills
- Learners seeking progression into supervisory or specialist business roles
- Those looking to tailor their program toward customer service, administration or leadership
This Qualification Builds the Capability to
- Manage business information and documentation using contemporary digital tools
- Apply critical thinking to improve business processes, services and outcomes
- Build and maintain workplace relationships and support effective team performance
- Implement WHS, customer service and continuous improvement strategies
- Communicate effectively and prepare complex documents in a range of business contexts
Course Snapshot
Qualification
Certificate IV in Business
Duration
12-24 Months
Funding
State funding available in NSW and WA
This qualification comprises 12 units of competency, including 6 core units and 6 elective units, selected to align with workplace requirements and industry standards involving a mix of specialist and moderately complex administrative or operational tasks. Electives can be tailored to customer service, administration or leadership focus.
Core Units
Elective Units
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this qualification via our workplace based model or as a Traineeship, you will need to be employed in work relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 12-24 months, delivered flexibly via our workplace based training model with self paced learning, primarily on the job.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 4-6 weeks
- Self directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self paced and competency based, with most learners completing in 12-24 months.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools meet training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the BSB40120 Certificate IV in Business qualification.
Smart and Skilled Funding (NSW)
Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Jobs & Skills (WA)
Eligible learners and employers in Western Australia may be able to access government subsidised training through the WA Jobs and Skills program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price ListReady to Upskill Your Team?
Contact us today and we’ll tailor a training solution to suit your organisation’s needs.
HLT47121
Certificate IV in Hospital or Health Services Pharmacy Support
Develop advanced pharmacy support skills in medication preparation, dispensing, inventory management, and compliance for hospital and health service pharmacy environments.
This qualification provides advanced skills for pharmacy support staff working in complex hospital and health service environments. Learners build capability in medication preparation support, dispensing, distribution, inventory management and compliance across wards and specialised units. Training focuses on technical accuracy, communication and organisational skills that directly support safe, efficient and compliant pharmacy operations, with electives tailored to different hospital pharmacy settings.
Who This Course Is For
- Staff currently working in hospital or health service pharmacies seeking senior support roles
- Individuals assisting pharmacists and pharmacy technicians with medication preparation, distribution and inventory
- People wanting to deepen knowledge of medicines, pharmacy systems and safety procedures
- Learners seeking a nationally recognised qualification for advanced pharmacy support responsibilities
- Those who enjoy detailed, accuracy focused work that directly contributes to patient care and medication safety
This Qualification Builds the Capability to
- Support safe preparation, dispensing and distribution of medicines under pharmacist supervision
- Work confidently with complex pharmacy processes, records, stock systems and compliance documentation
- Apply advanced pharmaceutical terminology, biological and chemical principles to pharmacy activities
- Communicate effectively with pharmacists, technicians, nursing staff and other health professionals
- Manage competing priorities while maintaining WHS, infection control and quality assurance in clinical pharmacies
Course Snapshot
Qualification
Certificate IV in Hospital or Health Services Pharmacy Support
Duration
12-24 Months
Funding
State funding available in NSW and QLD
This qualification comprises 21 units of competency, including 13 core units and 8 elective units, selected to align with workplace requirements and hospital pharmacy practice standards.
Core Units
Elective Units
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this course as a Traineeship, participants are required to be employed on a regular basis in work that is relevant to the qualification being undertaken.
Entry to this qualification is open to individuals who:
- have achieved the HLT37121 Certificate III in Hospital or Health Services Pharmacy Support, or
- have achieved the HLT37115 Certificate III in Hospital/Health Services Pharmacy Support, or
- have a minimum of one year of industry employment experience as a hospital or health services pharmacy assistant/technician, in a job role that has involved the application of skills and knowledge described within the HLT37121 Certificate III in Hospital or Health Services Pharmacy Support or HLT37115 Certificate III in Hospital/Health Services Pharmacy Support qualifications, or
- have a minimum of one year of industry employment experience as a community pharmacy assistant/technician, in a job role that has involved the application of skills and knowledge described within the SIR30116 Certificate III in Community Pharmacy qualification.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 12-24 months, delivered flexibly via our workplace based training model with self paced learning, primarily on the job. This qualification requires at least 240 hours of clinical on the job placement.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 6-8 weeks
- Self-directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self-paced and competency based, with most learners completing in 12-24 months. Ongoing enrolments available.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third-party supervisor reports
- Simulated tasks (if required)
All assessment tools meet training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the HLT47121 Certificate IV in Hospital or Health Services Pharmacy Support qualification.
Smart and Skilled Funding (NSW)
Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Career Start & Career Boost (QLD)
Eligible learners and employers in Queensland may be able to access government subsidised training through the QLD Career Start & Career Boost. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price ListReady to Upskill Your Team?
Contact us today and we’ll tailor a training solution to suit your organisation’s needs.
HLT43021
Certificate IV in Allied Health Assistance
Advance your allied health career with specialised skills in therapy program delivery, clinical coordination, and complex client care across hospitals, rehabilitation, and community health services.
This qualification develops advanced skills for allied health assistants supporting therapy, rehabilitation and client care across hospitals, community health, disability, aged care and rehabilitation services. Learners work under professional delegation to implement therapy programs, support clients with complex needs, and contribute to safe, person centred care. The course builds capability in medical terminology, infection prevention and control, manual handling, safe client care, nutrition support and community rehabilitation.
Who This Course Is For
- Allied Health Assistants wanting to progress into senior or specialised roles
- Staff who support clinicians delivering therapy and rehabilitation programs
- Individuals seeking greater autonomy while working under professional delegation
- Learners wanting a nationally recognised qualification for higher-level therapy assistant or coordinator positions
- People working in hospital, community health, disability, aged care or rehabilitation settings
This Qualification Builds the Capability to
- Support and implement allied health therapy programs for clients with varying and more complex needs
- Apply advanced knowledge of body systems, health conditions, mobility and rehabilitation practices
- Engage effectively with clinical supervision and delegation while working with diverse people
- Communicate clearly with clients, families and multidisciplinary teams and maintain clinical documentation
- Ensure safe, compliant practice through infection control, WHS, manual handling and reflective professional practice
Course Snapshot
Qualification
Certificate IV in Allied Health Assistance
Duration
12-24 Months
Funding
State funding available in NSW
This qualification comprises 18 units of competency, including 10 core units and 8 elective units, selected to align with workplace requirements and industry standards across allied health settings.
Core Units
Elective Units
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this course as a Traineeship, participants are required to be employed on a regular basis in work that is relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 12-24 months, delivered flexibly via our workplace-based training model with self paced learning, primarily on the job. This qualification requires at least 120 hours of clinical on the job placement.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 4-6 weeks
- Self-directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self-paced and competency-based, with most learners completing in 12-24 months. Ongoing enrolments available.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools meet training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the HLT43021 Certificate IV in Allied Health Assistance qualification.
Smart and Skilled Funding (NSW)
Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price ListReady to Upskill Your Team?
Contact us today and we’ll tailor a training solution to suit your organisation’s needs.
HLT47321
Certificate IV in Health Administration
Build leadership and coordination skills for senior health administration roles, managing teams, compliance, client care, and service quality in hospitals and health organisations.
This qualification builds advanced skills for coordinating and leading health administration functions in hospitals, clinics and health service organisations. Learners develop capabilities in team leadership, client care coordination, compliance, risk management and customer service. Training supports senior administration staff to maintain high standards of service quality, manage workloads and support efficient patient and administrative workflows through tailored elective pathways.
Who This Course Is For
- Experienced health administration staff stepping into senior, supervisory or coordinator roles
- Team leaders or key support staff in hospitals, community health or private practices
- Individuals wanting to strengthen leadership, customer service, risk and compliance capability
- People seeking a nationally recognised qualification for progression into team leader or practice management roles
- Learners needing a tailored Standard or Customer Engagement pathway aligned to their workplace focus
This Qualification Builds the Capability to
- Lead and support administrative teams to deliver efficient, high quality health services
- Communicate effectively in complex situations and coordinate client care and documentation
- Implement and monitor infection prevention, WHS, legal and ethical requirements
- Manage workloads, personal work priorities, stress and business resources in busy environments
- Use medical terminology, records and systems accurately while reflecting on and improving practice
Course Snapshot
Qualification
Certificate IV in Health Administration
Duration
12-24 Months
Funding
State funding available in NSW and Regional VIC
This qualification comprises 15 units of competency, including 9 core units and 6 elective units, selected to reflect relevant workplace requirements and industry standards for Health Administration.
Core Units
Elective Units
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this course as a Traineeship, participants are required to be employed on a regular basis in work that is relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 12-24 months, delivered flexibly via our workplace-based training model with self paced learning, primarily on the job.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 4-6 weeks
- Self-directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self-paced and competency-based, with most learners completing in 12-24 months. Ongoing enrolments available.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools meet training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the HLT47321 Certificate IV in Health Administration qualification.
Smart and Skilled Funding (NSW)
Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Skills First (VIC – Regional Only)
Eligible learners and employers in Regional Victoria may be able to access government subsidised training through the VIC Skills First program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price ListReady to Upskill Your Team?
Contact us today and we’ll tailor a training solution to suit your organisation’s needs.