BSB40520

Certificate IV in Leadership and Management

Develop core leadership skills to coordinate teams, manage workloads, communicate effectively, and support workplace performance in supervisory and emerging management roles.

This qualification prepares emerging leaders and supervisors to coordinate teams, support performance and contribute to operational outcomes. Learners develop leadership, communication, planning and risk management capabilities while taking responsibility for their own work and that of others. Training supports individuals to build effective team environments and respond to predictable and unpredictable workplace challenges.

Who This Course Is For

  • Individuals working in roles with team coordination or supervisory responsibilities
  • Staff transitioning into leadership or first-line management positions
  • People wanting to build confidence in leading people and managing workloads
  • Learners seeking core skills in communication, planning and team development
  • Those needing a nationally recognised qualification to support leadership career progression

By the end of this course, you will be able to:

  • Demonstrate leadership in the workplace and lead effective workplace relationships
  • Coordinate operational plans, business resources and team outputs
  • Apply communication strategies to present information and support diverse teams
  • Implement and monitor WHS policies, procedures and programs
  • Apply risk management and develop personal work priorities to support team success

Course Snapshot

Qualification

Certificate IV in Leadership and Management

Duration

12-24 Months

Funding

State funding availability in NSW

This qualification comprises 12 units of competency, including 5 core units and 7 elective units, selected to align with workplace requirements and industry standards for individuals who are working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

Core Units

BSBLDR411
Demonstrate leadership in the workplace
BSBLDR413
Lead effective workplace relationships
BSBOPS402
Coordinate business operational plans
BSBXCM401
Apply communication strategies in the workplace
BSBXTW401
Lead and facilitate a team

Elective Units (can be tailored)

BSBLDR412
Communicate effectively as a workplace leader
BSBLDR414
Lead team effectiveness
BSBOPS403
Apply business risk management processes
BSBPEF402
Develop personal work priorities
BSBWHS411
Implement and monitor WHS policies, procedures and programs
BSBOPS401
Coordinate business resources
BSBOPS404
Implement customer service strategies

Entry Requirements

Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.

If undertaking this course as a Traineeship, participants are required to be employed on a regular basis in work that is relevant to the qualification being undertaken.

Recognition of Prior Learning and Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.

Course Commencement

This course offers flexible start dates with rolling enrolments throughout the year.

Course Duration

Typically, 12-24 months, delivered flexibly via our workplace-based training model with self-paced learning, primarily on the job.

Course Delivery

This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.

Training includes:

  • One on one Trainer/Assessor sessions every 4-6 weeks
  • Self-directed learning using SWC resources and workplace policies and procedures
  • Regular support via email and phone
  • Real time practice of skills in the workplace setting

The program is self-paced and competency-based, with most learners completing in 12-24 months. Ongoing enrolments available.

Assessment

You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:

  • Workplace observation
  • Oral and written questioning
  • Portfolio evidence
  • Third party supervisor reports
  • Simulated tasks (if required)

All assessment tools meet training package and compliance requirements.

Course Outcome

Upon successful completion, participants will be awarded the Certificate IV in Leadership and Management (BSB40520) qualification.

Smart and Skilled Funding (NSW)

Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.

Fee for Service

If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee-for-service basis. Please refer to our price list for current course fees and up to date pricing.

Fee-for-Service Price List