MST30622

Certificate III in Laundry Operations

Master commercial laundry equipment operation, infection control, and linen management for hospitals, aged care facilities, hotels, and other commercial laundry services.

This qualification develops the skills required to operate commercial laundry equipment, manage linen services and maintain hygiene standards in health, hospitality and other commercial settings. Learners perform specialised technical tasks within defined workflows, applying infection control, quality standards and safe work practices. The course reflects roles that may include some supervision and multi-skilling across sorting, washing, drying, finishing and dispatch.

Who This Course Is For

  • People working in commercial, hospital or aged care laundry environments
  • Individuals wanting to strengthen technical laundry and hygiene skills
  • Staff involved in operating laundry machinery and handling linen within time constraints
  • Workers performing specialised or multi-skilled roles in commercial laundry operations
  • Learners seeking a nationally recognised qualification for laundry service roles

By the end of this course, you will be able to:

  • Operate commercial laundry machinery, including washing and drying processes
  • Apply infection control policies, quality standards and environmentally sustainable work practices
  • Identify and handle fabrics and textiles appropriately throughout the laundry workflow
  • Organise, plan and manage tasks for sorting, finishing, packaging and dispatch
  • Work safely with chemicals, maintain WHS requirements and support production operations

Course Snapshot

Qualification

Certificate III in Laundry Operations

Duration

9-12 Months

Funding

State funding available in NSW

This qualification comprises 16 units of competency, including 9 core units and 7 elective units, selected to align with workplace requirements and industry standards for individuals who perform tasks or multi-skilled roles within a commercial laundry environment.

Core Units

BSBCMM211
Apply communication skills
BSBWHS311
Assist with maintaining workplace safety
MSMENV272
Participate in environment sustainable work practices
MSS402055
Apply quality standards
MSTGN2023
Identify and handle fabrics and textiles
MSTGN3014
Organise and plan own work to achieve planned outcomes
MSTGN3016
Plan tasks to assist production operations
MSTLA2011
Apply infection control policies and procedures in laundry operations
MSTLA2012
Operate washing machines

Elective Units

MSTGN3008
Receive and sort articles for cleaning
MSTGN3012
Work safely with chemicals in TCF operations
MSTLA3003
Control washing operations
MSTLA3006
Control conditioning and safe drying processes
MSTLA3007
Control batch washer operations
MSTGN2017
Prepare, finish and package products for storage or dispatch
BSBWHS411
Implement and monitor WHS policies, procedures and programs
CHCPRP003
Reflect on and improve own professional practice

Entry Requirements

Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.

If undertaking this qualification via our workplace based model or as a Traineeship, you will need to be employed in work relevant to the qualification being undertaken.

Recognition of Prior Learning and Credit Transfer

You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.

Course Commencement

This course offers flexible start dates with rolling enrolments throughout the year.

Course Duration

Typically, 9-12 months, delivered flexibly via our workplace-based training model with self-paced learning, primarily on the job.

Course Delivery

This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace-specific evidence.

Training includes:

  • One-on-one Trainer/Assessor sessions every 6-8 weeks
  • Self-directed learning using SWC resources and workplace policies and procedures
  • Regular support via email and phone
  • Real-time practice of skills in the workplace setting

The program is self-paced and competency-based, with most learners completing in 10-12 months. Ongoing enrolments available.

Assessment

You will be required to complete both knowledge-based and practical assessments completed during work hours. These may include:

  • Workplace observation
  • Oral and written questioning
  • Portfolio evidence
  • Third-party supervisor reports
  • Simulated tasks (if required)

All assessment tools meet training package and compliance requirements.

Course Outcome

Upon successful completion, participants will be awarded the MST30622 Certificate III in Laundry Operations qualification.

Smart and Skilled Funding (NSW)

Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.

Fee for Service

If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.

Payment plans are available, please enquire for details.

Fee-for-Service Price List