SIT30622
Certificate III in Hospitality
Launch your hospitality career with hands-on skills in customer service, food and beverage operations, and venue management across cafés, restaurants, hotels, and clubs.
This qualification prepares learners for customer-facing and operational roles across cafés, restaurants, hotels, clubs and other hospitality venues. Learners develop well-rounded service, sales and operational skills while gaining knowledge of industry practices. The course supports multiskilling or specialisation in areas such as accommodation, food and beverage or gaming, with graduates able to work with some independence using established plans, policies and procedures.
Who This Course Is For
- Individuals working in or wanting to enter the hospitality industry
- Staff who engage with customers in food, beverage or accommodation service roles
- People seeking multiskilled capability across a range of hospitality operations
- Workers who enjoy fast-paced, team-based service environments
- Learners wanting a nationally recognised qualification to support hospitality career growth
By the end of this course, you will be able to:
- Provide quality customer service and communicate with social and cultural sensitivity
- Deliver food and beverage service, handle financial transactions and advise on products
- Apply safe food handling practices, hygiene and WHS in hospitality settings
- Work effectively in hospitality service, including stock receiving and cleaning tasks
- Coach others in job skills and contribute to efficient, safe and customer-focused operations
Course Snapshot
Qualification
Certificate III in Hospitality
Duration
9-12 Months
Funding
State funding availability in NSW, Regional VIC, QLD and WA
This qualification comprises 15 units of competency, including 6 core units and 9 elective units, selected to align with workplace requirements and industry standards for individuals who have roles within the hospitality sector.
Core Units
Elective Units (can be tailored)
Catering
Housekeeping
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this course as a Traineeship, participants are required to be employed on a regular basis in work that is relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 9-12 months, delivered flexibly via our workplace-based training model with self-paced learning, primarily on the job.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace-specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 4-6 weeks
- Self-directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self-paced and competency-based, with most learners completing in 9–12 months. Ongoing enrolments available.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools meet training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the Certificate III in Hospitality (SIT30622) qualification.
Smart and Skilled Funding (NSW)
Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Skills First (VIC – Regional Only)
Eligible learners and employers in Regional Victoria may be able to access government subsidised training through the VIC Skills First program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Career Start & Career Boost (QLD)
Eligible learners and employers in Queensland may be able to access government subsidised training through the QLD Career Start & Career Boost. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Jobs & Skills (WA)
Eligible learners and employers in Western Australia may be able to access government subsidised training through the WA Jobs and Skills program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee-for-service basis. Please refer to our price list for current course fees and up to date pricing.
Fee-for-Service Price List