SIT30622
Certificate III in Hospitality
Launch your hospitality career with hands on skills in customer service, food and beverage operations, and venue management across cafes, restaurants, hotels, and clubs.
This qualification prepares learners for customer facing and operational roles across cafes, restaurants, hotels, clubs and other hospitality venues. Learners develop well rounded service, sales and operational skills while gaining knowledge of industry practices. The course supports multiskilling or specialisation in areas such as accommodation, food and beverage or gaming, with graduates able to work with some independence using established plans, policies and procedures.
Who This Course Is For
- Individuals working in or wanting to enter the hospitality industry
- Staff who engage with customers in food, beverage or accommodation service roles
- People seeking multiskilled capability across a range of hospitality operations
- Workers who enjoy fast paced, team based service environments
- Learners wanting a nationally recognised qualification to support hospitality career growth
This Qualification Builds the Capacity to
- Apply knowledge of the hospitality industry, workplace expectations and career pathways
- Deliver professional customer service with effective and culturally respectful communication
- Work collaboratively in hospitality environments to support efficient daily operations
- Maintain safe work practices, including food safety, hygiene and WHS compliance
- Demonstrate practical catering and or housekeeping skills, including service support, stock control, cleaning and coaching others in job tasks
Course Snapshot
Qualification
Certificate III in Hospitality
Duration
9-12 Months
Funding
State funding available in NSW, QLD and WA
This qualification comprises 15 units of competency, including 6 core units and 9 elective units, selected to align with workplace requirements and industry standards for individuals who have roles within the hospitality sector.
Core Units
Elective Units
Catering
Housekeeping
Entry Requirements
Participants will need an appropriate level of Language, Literacy, Numeracy and Digital (LLND) skills to engage effectively with this course. Upon enquiry, SWC will discuss LLND skills with participants to help determine any support that may be beneficial before training begins.
If undertaking this qualification via our workplace based model or as a Traineeship, you will need to be employed in work relevant to the qualification being undertaken.
Recognition of Prior Learning and Credit Transfer
You may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer (CT) if you have supporting evidence of any prior education and work experience. These options can reduce your study load or shorten the duration of your course. For more information, please refer to the RPL and Credit Transfer Policy on our Support page.
Course Commencement
This course offers flexible start dates with rolling enrolments throughout the year.
Course Duration
Typically, 9-12 months, delivered flexibly via our workplace-based training model with self-paced learning, primarily on the job.
Course Delivery
This qualification is delivered in the workplace, with all training and assessment completed in real work environments. Learners are supported by an experienced workplace supervisor/mentor and receive an SWC Learning Guide and Resources to help gather workplace specific evidence.
Training includes:
- One on one Trainer/Assessor sessions every 6-8 weeks
- Self-directed learning using SWC resources and workplace policies and procedures
- Regular support via email and phone
- Real time practice of skills in the workplace setting
The program is self-paced and competency based, with most learners completing in 9-12 months. Ongoing enrolments available.
Assessment
You will be required to complete both knowledge based and practical assessments completed during work hours. These may include:
- Workplace observation
- Oral and written questioning
- Portfolio evidence
- Third party supervisor reports
- Simulated tasks (if required)
All assessment tools meet training package and compliance requirements.
Course Outcome
Upon successful completion, participants will be awarded the SIT30622 Certificate III in Hospitality qualification.
Smart and Skilled Funding (NSW)
Eligible learners and employers in New South Wales may be able to access government subsidised training through the NSW Smart and Skilled program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Career Start & Career Boost (QLD)
Eligible learners and employers in Queensland may be able to access government subsidised training through the QLD Career Start & Career Boost. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Jobs & Skills (WA)
Eligible learners and employers in Western Australia may be able to access government subsidised training through the WA Jobs and Skills program. Funding is subject to eligibility and availability. For full details, please visit our Funding page.
Fee for Service
If government funding is not available or eligibility criteria are not met, this course can be undertaken on a fee for service basis. Please refer to our price list for current course fees and up to date pricing.
Payment plans are available, please enquire for details.
Fee-for-Service Price List