About SWC

Standards, Quality and National Recognition

Training built on standards, quality and trust

When you invest in training for your workforce, you need confidence that qualifications are nationally recognised, assessment is rigorous, and standards are consistently upheld. SWC Training holds all required registrations, accreditations and memberships to deliver nationally recognised qualifications across Australia.

Our credentials reflect a genuine commitment to quality delivery, ethical practice and continuous improvement. Every qualification we issue is nationally recognised, portable across employers and industries, and valued by professional bodies and licensing authorities.

National Recognition and RTO Status

Registered Training Organisation (RTO 4567)

SWC Training is registered with the Australian Skills Quality Authority (ASQA) as RTO 4567, authorising us to deliver and assess nationally recognised training within our approved scope.

RTO Registration:

What this means for learners and employers:

  • Qualifications issued are nationally recognised under the Australian Qualifications Framework (AQF)
  • Training and assessment meet the Standards for NVR Registered Training Organisations (RTOs) 2025
  • Learner records are securely maintained in line with national data requirements
  • Regular ASQA audits verify compliance and quality
  • Qualifications are recognised by employers, licensing bodies and other RTOs nationwide

Scope of Registration:

SWC is approved to deliver qualifications across multiple training packages including:

  • Business Services Training Package (BSB)
  • Property Services Training Package (CPP)
  • Health Training Package (HLT)
  • Textiles, Clothing and Footwear Training Package (MST)
  • Retail Services Training Package (SIR)
  • Tourism, Travel and Hospitality Training Package (SIT)

Our Trainers

Every SWC trainer and assessor meets the qualification and competency requirements mandated by ASQA, including holding a Certificate IV in Training and Assessment (or equivalent) and maintaining current vocational competence.

Beyond formal qualifications, our trainers bring genuine, hands-on industry experience. Healthcare trainers have worked in clinical and hospital environments, hospitality trainers have commercial venue experience, and business trainers bring real corporate and organisational expertise. Ongoing professional development ensures our trainers remain current with industry changes, updated training packages and emerging workplace practices.

This ensures learning is delivered by professionals who understand both how to teach and how the work is actually done.

Quality & Compliance

Meeting Australia’s training standards

SWC operates in full compliance with the Standards for NVR Registered Training Organisations (RTOs) 2025, the national framework governing all aspects of vocational training delivery in Australia. These standards ensure our trainers hold current qualifications, our assessment practices are valid and reliable, training materials are fit for purpose, and learners receive accurate information about courses and outcomes.

Regular monitoring and improvement

The Australian Skills Quality Authority (ASQA) conducts regular compliance audits of our operations, reviewing everything from trainer qualifications to assessment practices and record keeping. We maintain audit ready documentation and implement continuous improvement actions based on audit findings, industry feedback, and learner outcomes. Our internal quality assurance processes include regular assessment validation, trainer moderation, learner satisfaction monitoring, and employer feedback mechanisms to ensure consistent standards across all delivery sites and programs.

Fair and accessible dispute resolution

SWC maintains comprehensive complaints, grievances and appeals policy and processes ensuring any concerns about our services, trainer conduct, or assessment decisions are handled fairly and impartially. Learners can appeal assessment outcomes if they believe the process was unfair or invalid, with independent review by assessors not involved in the original decision. Complete complaints, grievances and appeals policy and procedures are publicly available on our website.

Part of Australia’s leading education group

IVET Institute is part of the IVET Group, a comprehensive education and training organisation with a shared purpose to support future ready learners.

IVET Institute

VET delivered in secondary schools

TAE Academy

Australia’s Leading TAE Provider